Warranty
What does your warranty cover?
The warranty applies to all items purchased directly from Missy Jewelry and covers any material or manufacturing defects under normal use during the warranty period.
The warranty does not cover
✦ General wear and tear, improper handling or lack of care
✦ Watch battery depletion or damage to watch battery by incorrect usage or accidents
✦ Scratches, broken glass or chips
✦ Damages caused by repairs, or adjustments carried out by a third party
✦ Lost or stolen goods or parts
The warranty period
The Warranty Period for Missy Jewelry Sterling Silver & Diamond Jewellery is five (1) years from the date of purchase. For all other Jewellery and Watches the warranty is two (1) years and one (1) year for Handbags & Accessories.
Within the warranty period, if the item is proven to be defective in material or manufacturing under normal use, Missy Jewelry will provide a like for like replacement, at no charge- If your model is not available, an alternative of equal value or similar style will be provided.
Any replacement item will be covered under the same warranty period from the original order.
How to make a warranty claim
Please contact Missy Jewelry in the first instance to determine the problem and the most appropriate solution.
Please note, the warranty period is void if a valid proof of purchase is not provided.
Our Promise :
We’re committed to quality here at Missy Jewelry, and that's why all of our products come with full warranty cover to give you peace of mind on your purchase.